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5 tips on how to gain ROI with a simple SMS survey

Using feedback gained from a Text Survey is fundamental in assisting businesses to measure satisfaction, identifying unhappy clients and finding new potential business. Surveys become an essential marketing tool by improving business goals and strengthening customer loyalty. Statistics reveal SMS …

How to Maximise your Survey’s Potential – Why SMS?

 

In a perfect world you’d know exactly what your customers were thinking and would be able to satisfy their needs. Sadly, unless you have super natural talents, things don’t work out that way and this is why you need …

Managing your Customer Services through SMS

How your company manages customer service enquiries is a key part of how it is seen by customers. With the advent of smartphones there are opportunities to engage with customers in new ways that are creative, cost effective and convenient. …

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