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Managing your Customer Services through SMS

How your company manages customer service enquiries is a key part of how it is seen by customers. With the advent of smartphones there are opportunities to engage with customers in new ways that are creative, cost effective and convenient. …

How does SMS Marketing improve my business?

The best advertising campaigns are the ones that make a great advert about a service or product that actually engages with its audience. The main drive behind an effective marketing campaign is communication and when considering a marketing strategy this …

Using SMS in an Emergency

Whilst SMS services are a great way of pushing marketing messages, it’s also a direct way to opening communication to the public in emergency and life threatening situations.

Below we have explored just some of the scenarios where text messages …

How to Set Up Short Codes with TextPremium

Short codes can be used for both marketing purposes and general business communications. For example a short code could be set up to receive votes, competitions entries, to request information on your services, to promote offers and redemption vouchers or …

Using SMS Marketing in Retail

SMS marketing is a cheap and effective method that any businesses can make use of. One industry that particularly flourishes from using text message marketing is retail. Take a look at some of these interesting ways to target customers through …

How to get customers to subscribe to your SMS alerts

While most businesses now understand the importance of getting their customers to subscribe to their SMS alerts, it can be difficult to know how to go about doing this. This feature will give you some handy hints to help you …

How to tell if your SMS marketing campaign is working?

One problem that many businesses struggle with when it comes to marketing is patience – or should that be impatience? Achieving success with a marketing campaign comes from putting in a lot of time and effort and it can sometimes …

Scheduling SMS messages over the Christmas break

In the past, the extended bank holiday period over Christmas and New Year meant that many companies were likely to miss out on vital marketing opportunities during this busy sales period. Fortunately, these days it is possible to overcome this …

Setting Up an Inbound SMS Number

Using an Inbound SMS number is a good idea for companies who wish to receive direct responses from their customers. You will be given a unique 11 digit phone number which can be used to help you run your inbound …

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